TikTok Shop with DigiOS.
TikTok Shop orders reach the floor, and each shipped package goes back with its carrier and tracking number.
What moves each way
- Orders: Into DigiOS
- Shipped packages: Out of DigiOS
- Stock quantities: Out of DigiOS
- Products: Into DigiOS
| What | Direction | Documents and data | When |
|---|---|---|---|
| Orders | In | Orders with items, shipping method and the ship-to details TikTok Shop provides | When a notification arrives, with a scheduled catch-up |
| Shipped packages | Out | The package, its carrier and its tracking number for each order | When the shipment closes on the floor |
| Stock quantities | Out | Available quantity by SKU and warehouse | When stock changes |
| Products | In | SKUs and titles, so orders match your items | On a schedule you set |
On your floor
Orders and item lists in. Receipts and stock levels out.
RESTLast exchange 10:40Charges for the work out, to be invoiced.
RESTLast exchange 10:15Orders in. Shipment confirmations and stock levels out.
RESTWebhooksLast exchange 10:41Orders in. Shipment confirmations out.
RESTLast exchange 10:39Labels and pickup bookings out. Tracking numbers back.
RESTLast exchange 10:42Labels and pickup bookings out. Tracking numbers back.
RESTLast exchange 10:36Purchase orders and advance notices in. Shipment notices out.
X12 850, 856, 945AS2Last exchange 09:58The 09:58 purchase order (850) was turned back: ship-to code 4471 is not in your list of retailer stores.
Sam can actOpen the orderJobs out to each handheld. Scans back. Labels printed in ZPL.
ZPLLast exchange 10:42Scale weights and line signals in. Sort instructions out.
EtherNet/IPOPC UALast exchange 10:42How DigiOS works with TikTok Shop
DigiOS connects through the TikTok Shop seller APIs, authorized by the seller. Orders arrive by webhook and by schedule, and DigiOS answers with a shipped package, its carrier and its tracking number.
- Where it stands
- Planned1 Nov 2026
- About TikTok Shop
- TikTok Shop is a marketplace inside TikTok where sellers list products and fulfill orders.
- Your account
- You keep your TikTok Shop store or seller account. DigiOS uses the app access you authorize, and you can take that access away at any time.
- If a document is rejected
- An order with a SKU DigiOS doesn't know, or a shipment confirmation the store refuses, goes to one queue with the reason. Fix the item or the mapping and run it again, and it never ships twice.
Questions about TikTok Shop
Who handles returns and refunds?
You do, in TikTok Shop. DigiOS handles the goods coming back to the floor when you send them there.
Does it work in every country?
TikTok Shop's API varies by market. Tell us the markets you sell in and we confirm each one in writing.
Can orders be held for review?
Yes. Orders arrive in DigiOS in the state you choose, and you release them to the floor when you are ready.
Related systems
Ask about TikTok Shop.
Tell us what you run and what you want TikTok Shop to do. A person answers in writing.