Real-time operations

See it now. Fix it early. Tell the client first.

DigiOS shows every dock door, task, order and exception live, so planners, supervisors and clients work from what is happening now, not from last night's export.

Book a working session

Your warehouseBoard10:42TTomaszShift lead

ClientAllClient AClient BClient CShiftEarlyLateCurrent to 10:42

Orders open1289 due by 12:00

Trucks at doors21 receiving, 1 waiting

Units received2,9523 deliveries today

Open tasks65212 done today

Exceptions31 needs a person

People146 on handhelds

Doors

6

1Client BASN-7731 · Carrier 1Received22 of 22

2Client CASN-7738 · Carrier 1Received12 of 12

3Client AASN-7742 · Carrier 1Receiving23 of 24

4Client CASN-7751 · Carrier 1At the door0 of 24

5L-0912Carrier 1 · pickup 12:00Loading6 of 18

6FreeNo load booked until 14:00Free

Scans

56 handhelds

10:42:07Aiko scanned pallet P-20931: 60 FH-2088 at door 3.H-04
10:41:49Aiko scanned pallet P-20930: 60 FH-2088 at door 3.H-04
10:41:30Amir picked 2 TO-3302 at B-07-01.H-07
10:41:12Luis put away pallet P-20917 at A-15-03.H-02
10:40:58Carton C-77119 passed scanner S2 and went to lane 1.Line 2

Open work

65212 done today

Queued42

T-5526Putaway 60 × FH-2088A-15-05

T-5520Putaway 96 × OB-1180C-03-02

T-5521Pick 6 × OB-1204C-04-01

In progress17

T-5518Putaway 60 × FH-2088A-15-04 · H-02Luis

T-5519Pick 3 × TO-3302B-07-01 · H-07Amir

T-5523Count FH-2064A-12-02 · H-05Nadia

Waiting6

T-5524Pick 2 × TO-3317B-07-02

T-5525Load 18 × TO-3302Door 5

Who is on what

146 shown

Who	Doing	Device	Last scan
Aiko	Receiving at door 3	H-04	now
Luis	Putaway to A-15-04	H-02	41 s ago
Amir	Picking SO-48219	H-07	9 s ago
Mei	Packing at station 3	Station 3	27 s ago
Nadia	Counting aisle A-12	H-05	1 min ago
Tomasz	Shift lead	Desk	-

Exceptions

3

12 planters arrived crackedDoor 3, ASN-7742. Set aside and photographed. A person has to decide.Needs a personPriya can actsince 10:31

One pallet short on ASN-774223 of 24 pallets counted. The notice lists one more pallet of FH-2088.AssignedTomasz can actsince 10:40

Lane 3 is backed up on Line 2Bulky parcels are waiting at the lane. Clear it to restart sorting there.On the lineTomasz can actsince 10:38

Sample data

Live operations boardDoors, tasks, orders and exceptions for one site, by client or shift. A scan on the floor shows up here as it happens.On a phone this shows the totals, the doors and the scan feed.

What it usually looks like

A morning meeting to find out what went wrong overnight.
A text to the shift lead to ask where a pallet is.
A client who hears about the delay before you do.

Four things it does

Watch every door, task and order.

The live board shows what is arriving, what is being worked, who is on it and what is waiting, by site, client or task type. It updates as scans come in, and every board shows the time it is current to.

Your warehouseBoard10:42TTomaszShift lead

ClientAllClient AClient BClient CShiftEarlyLateCurrent to 10:42

Orders open1289 due by 12:00

Trucks at doors21 receiving, 1 waiting

Units received2,9523 deliveries today

Open tasks65212 done today

Exceptions31 needs a person

People146 on handhelds

Doors

6

1Client BASN-7731 · Carrier 1Received22 of 22

2Client CASN-7738 · Carrier 1Received12 of 12

3Client AASN-7742 · Carrier 1Receiving23 of 24

4Client CASN-7751 · Carrier 1At the door0 of 24

5L-0912Carrier 1 · pickup 12:00Loading6 of 18

6FreeNo load booked until 14:00Free

Scans

56 handhelds

10:42:07Aiko scanned pallet P-20931: 60 FH-2088 at door 3.H-04
10:41:49Aiko scanned pallet P-20930: 60 FH-2088 at door 3.H-04
10:41:30Amir picked 2 TO-3302 at B-07-01.H-07
10:41:12Luis put away pallet P-20917 at A-15-03.H-02
10:40:58Carton C-77119 passed scanner S2 and went to lane 1.Line 2

Open work

65212 done today

Queued42

T-5526Putaway 60 × FH-2088A-15-05

T-5520Putaway 96 × OB-1180C-03-02

T-5521Pick 6 × OB-1204C-04-01

In progress17

T-5518Putaway 60 × FH-2088A-15-04 · H-02Luis

T-5519Pick 3 × TO-3302B-07-01 · H-07Amir

T-5523Count FH-2064A-12-02 · H-05Nadia

Waiting6

T-5524Pick 2 × TO-3317B-07-02

T-5525Load 18 × TO-3302Door 5

Who is on what

146 shown

Who	Doing	Device	Last scan
Aiko	Receiving at door 3	H-04	now
Luis	Putaway to A-15-04	H-02	41 s ago
Amir	Picking SO-48219	H-07	9 s ago
Mei	Packing at station 3	Station 3	27 s ago
Nadia	Counting aisle A-12	H-05	1 min ago
Tomasz	Shift lead	Desk	-

Exceptions

3

12 planters arrived crackedDoor 3, ASN-7742. Set aside and photographed. A person has to decide.Needs a personPriya can actsince 10:31

One pallet short on ASN-774223 of 24 pallets counted. The notice lists one more pallet of FH-2088.AssignedTomasz can actsince 10:40

Lane 3 is backed up on Line 2Bulky parcels are waiting at the lane. Clear it to restart sorting there.On the lineTomasz can actsince 10:38

Sample data

Live operations boardDoors, tasks, orders and exceptions for one site, by client or shift. A scan on the floor shows up here as it happens.On a phone this shows the totals, the doors and the scan feed.

Catch problems while they are small.

A short pick, a damaged pallet, a count that doesn't match, a task nobody has picked up: each lands in one queue with the reason and the person who can act on it.

Your warehouseBoard10:42TTomaszShift lead

ClientAllClient AClient BClient CShiftEarlyLateCurrent to 10:42

Orders open1289 due by 12:00

Trucks at doors21 receiving, 1 waiting

Units received2,9523 deliveries today

Open tasks65212 done today

Exceptions31 needs a person

People146 on handhelds

Doors

6

1Client BASN-7731 · Carrier 1Received22 of 22

2Client CASN-7738 · Carrier 1Received12 of 12

3Client AASN-7742 · Carrier 1Receiving23 of 24

4Client CASN-7751 · Carrier 1At the door0 of 24

5L-0912Carrier 1 · pickup 12:00Loading6 of 18

6FreeNo load booked until 14:00Free

Scans

56 handhelds

10:42:07Aiko scanned pallet P-20931: 60 FH-2088 at door 3.H-04
10:41:49Aiko scanned pallet P-20930: 60 FH-2088 at door 3.H-04
10:41:30Amir picked 2 TO-3302 at B-07-01.H-07
10:41:12Luis put away pallet P-20917 at A-15-03.H-02
10:40:58Carton C-77119 passed scanner S2 and went to lane 1.Line 2

Open work

65212 done today

Queued42

T-5526Putaway 60 × FH-2088A-15-05

T-5520Putaway 96 × OB-1180C-03-02

T-5521Pick 6 × OB-1204C-04-01

In progress17

T-5518Putaway 60 × FH-2088A-15-04 · H-02Luis

T-5519Pick 3 × TO-3302B-07-01 · H-07Amir

T-5523Count FH-2064A-12-02 · H-05Nadia

Waiting6

T-5524Pick 2 × TO-3317B-07-02

T-5525Load 18 × TO-3302Door 5

Who is on what

146 shown

Who	Doing	Device	Last scan
Aiko	Receiving at door 3	H-04	now
Luis	Putaway to A-15-04	H-02	41 s ago
Amir	Picking SO-48219	H-07	9 s ago
Mei	Packing at station 3	Station 3	27 s ago
Nadia	Counting aisle A-12	H-05	1 min ago
Tomasz	Shift lead	Desk	-

Exceptions

3

12 planters arrived crackedDoor 3, ASN-7742. Set aside and photographed. A person has to decide.Needs a personPriya can actsince 10:31

One pallet short on ASN-774223 of 24 pallets counted. The notice lists one more pallet of FH-2088.AssignedTomasz can actsince 10:40

Lane 3 is backed up on Line 2Bulky parcels are waiting at the lane. Clear it to restart sorting there.On the lineTomasz can actsince 10:38

Sample data

Live operations boardDoors, tasks, orders and exceptions for one site, by client or shift. A scan on the floor shows up here as it happens.On a phone this shows the totals, the doors and the scan feed.

Follow any order from start to finish.

Open an order and see each step it has been through (received, put away, picked, packed, loaded), who did it and when. Customer service answers "where is my order?" from the screen.

Your warehouseOrders10:42SSamClient service

SO-48213Client A · Express · Carrier 1 · to Marta, LeedsSorted, lane 2EverythingPeopleDevices

What happened, top to bottom

10

08:12
Ingrid placed the order: 2 lines, 6 units. Received.
Client portal
08:12
Stock set aside: 2 FH-2041 at A-14-03, 4 FH-2088 at A-15-01.
DigiOS
09:58
Tomasz released the order to the floor for the Express cut-off.
Desk
10:03
Amir started the pick.
Handheld H-07
10:09
Amir scanned 2 FH-2041 at A-14-03.
Handheld H-07
10:14
Amir scanned 4 FH-2088 at A-15-01. Pick complete.
Handheld H-07
10:31
Mei packed carton C-77120 and printed the label for Carrier 1.
Pack station 3
10:42
Carton C-77120 passed scanner S2, weighed 3.12 kg (expected 3.10 kg) and was sent to lane 2.
Line 2
Next
Carton C-77120 goes onto load L-0912 for Carrier 1, pickup 12:00.
Door 5
Then
Shipped: the order is closed and Ingrid is told.
Client portal

Where it is

Received08:12 Ingrid
Picked10:14 Amir
Packed10:31 Mei
Sorted10:42
LoadedTo come
ShippedTo come

Lines

2

Item	Units	Picked from
FH-2041 Ceramic planter 24 cm	2	A-14-03
FH-2088 Linen cushion cover	4	A-15-01

Devices used

4

DeskHandheld H-07Pack station 3Line 2

Sample data

Order activityOne order, top to bottom: who did what, when, and from which device, in plain words.On a phone this shows the order and what happened to it, step by step.

Give clients the same answer.

What a client sees is the same live view your team works from, limited to their own goods. The answer doesn't depend on who picks up the phone.

Client A at Your warehouseClient portal10:42IIngridClient A

Your stock by place

5Client A only

Item	Where	On hand	Reserved	On hold	Available
FH-2041 Ceramic planter 24 cm	A-14-03 and 3 more	960	64	12	884
FH-2064 Glass vase 30 cm	A-12-02	412	18	0	394
FH-2077 Wool throw 130 cm	A-12-03	288	31	0	257
FH-2088 Linen cushion cover	A-15-01 and 5 more	1,840	220	0	1,620
FH-2102 Oak serving board	A-13-04 and 1 more	530	47	0	483

Open orders

4

Order	Placed	Lines	Service	Where it is
SO-48213	08:12	2	Express	Sorted, lane 2
SO-48224	09:20	3	Standard	Packing at station 3
SO-48231	10:05	1	Standard	Waiting to be picked
SO-48240	10:30	4	Booked for tomorrow	Not released yet

SO-48213 · Express · Carrier 1

Received08:12 Ingrid
Picked10:14 Amir
Packed10:31 Mei
Sorted10:42
LoadedTo come
ShippedTo come

Receipts and documents

2

ASN-7742	23 of 24 pallets counted at door 3	Receiving
Photos	12 cracked planters, 3 photos, added by Sam	Added

Messages with Your warehouse

5

Sam09:05
Morning Ingrid. Your delivery ASN-7742 is at door 3 and unloading now.
Ingrid09:07
Thanks. Please tell me as soon as the planters are counted.
Sam10:36
All 240 planters are counted. 228 are good and 12 arrived cracked. We set them aside and took photos.
Ingrid10:44
Fine to write the 12 off. Can you send me the photos for our insurer?
Sam10:45
Photos are in your documents. Priya is approving the write-off now.

Write to the warehouse teamSend

Sample data

Client portalA client signs in to see their own stock, their own orders and their own receipts, and talks to the warehouse team in the same place. Nothing of anyone else's is shown.On a phone this shows the order's progress and the conversation with the warehouse team.

Floor and edgeHow the work gets done.CollaborationWho else sees it.DigiWarehouseThe jobs behind the board.

Questions

How live is live?

Boards update as scans and confirmations arrive, and each one shows the time it is current to, so you always know how fresh the number is.

Can I see one client or one shift only?

Yes. Filter by site, client and task type. A client's own users only ever see their own goods.

Does it replace the reports we run today?

It replaces the questions you ask people. Your existing reports keep running while you compare.

Tell us which hour of your week goes wrong most often.

We'll show you what the live board shows during that hour.

Book a working session

See it now. Fix it early. Tell the client first.

What it usually looks like

Four things it does

Watch every door, task and order.

Catch problems while they are small.

Follow any order from start to finish.

Give clients the same answer.

Related

Questions

Tell us which hour of your week goes wrong most often.