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DigiWarehouse · Receiving

Receiving software that matches every pallet to its notice at the door.

The client's advance notice is on the dock board. The carrier books a door. Each pallet is scanned as it comes off, checked against the notice, and sent to its location by a task on a handheld.

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Sample data

Receiving and dock boardExpected notices, appointments by door and trucks checked in. A delivery is counted pallet by pallet, and a short or damaged pallet is flagged the moment it is scanned.On a phone this shows the delivery at door 3 and the exceptions that need a person.

What it usually looks like

  • A paper notice and a pen at the door.

  • A shortage found at putaway, days after the truck left.

  • A pallet on the dock that nobody can say whose it is.

Five things it does

Expect it.

Notices arrive by screen or API and sit on the dock board as expected. Retailers' and clients' own formats arrive through Client Link.

Book the door.

The carrier books a door and a window against the order. A missed window shows on the board.

Scan against the notice.

Each pallet is scanned and checked as it comes in. The board shows matched, short, over and damaged. Stock from a receipt that hasn't been cleared can't be picked. A count over tolerance is saved and shown, not turned away at the door. Pallets carry an SSCC in a GS1-128 barcode, or an LPN; products scan by GTIN. 1D, QR and DataMatrix barcodes and RFID tags all read at the door.

Sample data

Handheld taskLocation, item and quantity, a scan to confirm, and the next job. With no signal the scans keep going on the device and are checked when it reconnects.On a phone this shows each handheld at its own size, one under the other.

Put it away.

A task sends the operator to a location. The scan confirms it. Nobody types a quantity into a rack.

Tell the client.

The client sees the receipt as it is made, with any short or damage, and approves what touches its stock.

Sample data

Client portalA client signs in to see their own stock, their own orders and their own receipts, and talks to the warehouse team in the same place. Nothing of anyone else's is shown.On a phone this shows the order's progress and the conversation with the warehouse team.

A receiving day, step by step

One container, one client, one carrier. For each step: what your team does, and what DigiOS does.

  1. The notice arrives

    Your team

    Client service sees Client A's notice on the order board, marked as expected.

    DigiOS

    Opens it as an order that belongs to Client A, whether it came by screen or through a connection.

    Notice 1042 · Client A · Expected 24 pallets

  2. The door is booked

    Your team

    Carrier 1 books door 3, 09:00 to 10:00.

    DigiOS

    Puts the booking on the order it belongs to.

    Door 3 · 09:00–10:00 · Order 1042

  3. The truck checks in

    Your team

    The operator confirms the arrival on a handheld, even if the network is down.

    DigiOS

    Marks the container as arrived. Nothing is received yet.

    Confirm arrival · Door 3

  4. Each pallet is scanned

    Your team

    Scan each pallet label.

    DigiOS

    Shows 23 of 24 matched against the notice, and keeps the received stock from being picked until it clears.

    Scan next pallet · 23 of 24

  5. One pallet is short

    Your team

    The shift lead sees the short in the exceptions queue. A person on Client A's side sees a request to close the line short, for exactly one pallet.

    DigiOS

    Flags the shortage and drafts the request. A person approves it, and it runs once.

    Short · Item A-210 · 1 pallet · Approve or reject

  6. The stock is put away

    Your team

    A task sends the operator to rack A-01; the scan confirms it.

    DigiOS

    Moves the stock to the rack when the scan comes in.

    Put away to rack A-01 · 23 pallets

  7. The client sees it

    Your team

    The inventory controller reads Client A's stock. Client A's own user reads the same numbers on its own sign-in, and sees nothing of any other client.

    DigiOS

    Sends Client A a receipt notice, over DigiOS or through Client Link.

    Client A · On hand 23 · As of 11:42
A receiving day, step by step. One container, one client, one carrier.

Questions

What if the count is off?

A shortage or an overage is shown against the notice and goes to the client. A person decides what to do with it.

Can two clients' pallets arrive on one truck?

Yes. Each pallet is received against its own client's notice.

Who sees a receipt?

The client it belongs to, and your own team.

Tell us about your busiest receiving day.

We'll walk one of your containers through the dock board and the handheld.

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