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DigiOS.
Shipping and carriers

FedEx with DigiOS.

The pack station gets FedEx rates and labels on your own account, and tracking follows each package, so nothing ships without a label.

What moves each way

FedEx
  • Rates and transit times: Both ways
  • Shipping labels: Both ways
  • Tracking status: Into DigiOS
  • Address checks: Both ways
  • Pickups: Out of DigiOS
DigiOS
What moves between FedEx and DigiOS: what, which way, the documents and data, and when.
WhatDirectionDocuments and dataWhen
Rates and transit timesIn and outA rate request for the package; services, prices and estimated delivery backWhen a packer asks, or when an order is released
Shipping labelsIn and outA shipment request; the label and tracking number back, in a format such as ZPL for thermal printersWhen the carton is packed
Tracking statusInScan and delivery status for each tracking numberOn a schedule you set, or on demand
Address checksIn and outA ship-to address; the validated or corrected address backWhen an order is opened
PickupsOutA pickup request for the day, with package countsWhen the dock closes the day's loads

On your floor

ConnectionsSee each connected system, what moves each way, and when it last moved. When an exchange fails, the tile says why and who can fix it.

How DigiOS works with FedEx

DigiOS connects to your FedEx account through the FedEx APIs, using an OAuth 2.0 project you create in the FedEx developer portal. Rates, labels and tracking use your account number, so your negotiated terms apply.

Where it stands
1 Nov 2026
About FedEx
FedEx is a package delivery and freight company with developer APIs for rating, shipping and tracking.
Your account
Your carrier accounts, account numbers and negotiated rates stay yours, and carrier charges go to your account.
If a document is rejected
A label request the carrier refuses, such as a bad address, stops the carton at the pack station with the carrier's message. The packer fixes it or picks another service, and nothing ships without a label.

Questions about FedEx

Can we use more than one FedEx account?

Yes. Each account number is its own connection, for example one per client of a 3PL.

Does DigiOS handle freight as well as parcels?

This connection is for parcel services. For freight loads, DigiOS sends load tenders by EDI to the carriers that take them. See Client Link.

What if FedEx is slow to answer?

The pack station shows the wait and keeps the carton open. Nothing ships without a label.

Ask about FedEx.

Tell us what you run and what you want FedEx to do. A person answers in writing.

Ask about FedEx